Frequently Asked Questions

Everything you need to know about shopping with Nere.

How long will it take for my order to arrive?

Standard shipping typically takes 3-5 business days within the continental US. International shipping times vary by location, usually ranging from 7-14 business days.

What is your return policy?

We offer a 30-day return policy for all unworn items in their original packaging with tags attached. Please visit our returns portal to initiate a request.

How do I find the right size?

Each product page features a detailed size guide tailored to that specific garment. We recommend measuring yourself and comparing your results to our chart for the perfect fit.

Can I change or cancel my order after it's placed?

Orders are processed quickly to ensure fast delivery. You can modify or cancel your order within 60 minutes of placement by contacting our support team.

Are your materials sustainably sourced?

Nere is committed to ethical fashion. We prioritize organic cotton, recycled polyester, and eco-friendly dyes in over 80% of our current collections.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.